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How Investigations Work
Start Communication:
- Send Communication via CONTACT US tab on SIG website: https://signatureinvestigationsgroup.com/contact-us/
- Call offices at: (616) 466-4274 or Toll-Free at: (877) 566-4274. Listen to the menu. Push the appropriate number for Client Representative, New Cases, or for an Investigator on Call.
*If we do not answer, please leave a message for the Client Representative. - SIG provides up to a 30 minute No Charge Consultation.
- Representative verifies Case can be assigned due to Need, Availability, and Legal Purpose.
- Representative sends the link for the SIG Add A Case to the client's email.
Client inputs details.
- Addresses; Pics; Vids; Legal Documents uploaded by client or client's legal representative.
- SIG Representative can speak to client & client's legal representative to go over any additional concerns, questions and concerns.
- Retainer is Generated by SIG Representative.
- Once the retainer is paid, your SIG Representative will schedule your Case, Surveillance, GPS Install, etc.
- Case is assigned to Investigator(s).
Case is Worked
- Evidence, Details, Interviews, Reports, Video, Photos, etc are uploaded for the case.
- Representative communicates details to the Client, and or Attorney.
- Changes & Modifications to Case if necessary.
- Evidence, Details, Interviews, Reports, Video, Photos, etc are uploaded for the case.
- Representative communicates details to the Client, and or Attorney.
- Evidence, Details, Interviews, Reports, Video, Photos, etc are uploaded for the case. *IF needed.
- Finish Case.
Report
- Speak to Client's Legal Representative.
- Write Report.
- Edit Video/Edit Photos.
- Collect any balance due.
- Issue upload report; evidence; video; photos; other reports.
- Refund any unused Retainer.
Legal (Deposition; Legal Meeting; Court).
- Speak to Attorney or Legal Representative regarding needs of client. E.G. Phone;
- Invoice retainer for need.
- Testify; Report; Show Evidence Collected.
- Return any unused Retainer.
